ISSN No: 2231-5063
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Article Details ::
Article Name :
ROLE OF EFFECTIVE GRIEVANCES MANAGEMENT FOR WORKFORCE BETTERMENT
Author Name :
Yogesh Kumar
Publisher :
Ashok Yakkaldevi
Article Series No. :
GRT-3298
Article URL :
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Abstract :
A grievance may be defined as discontentment or dissatisfaction which arises out of any dispute between the employer and employee. It is not possible to express it and may be not even valid. It arises when the employee feels that something has gone wrong with him who he may find unfair, unjust and inequitable. There can be many reasons for the grievances in an organisation like long working hours, poor working facilities, unfair treatment in promotion, low level of job satisfaction etc. Management should be concerned with the grievances and thus should have an effective procedure for handling the grievances. The need for effective grievances management is in the organisation because it is the indicator of problems in the main workforce. Without grievance management the management will not be able to respond to employee concerns because managers are unaware of them. To support these shifts in perspective, we should identify several enablers of interdisciplinary approaches, such as models and dashboards, organizational architecture, and integrative processes. Therefore a formal and effective Grievances Management procedure is a vital tool for communication.
Keywords :
  • construction and agriculture,
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