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| Article Name : | | | EFFECTS OF TICKETING TECHNOLOGIES ON THE QUALITY OF WORK-LIFE IN TRANSPORT CORPORATIONS | | Author Name : | | | M. Agilan , P. Rajmohan | | Publisher : | | | Ashok Yakkaldevi | | Article Series No. : | | | GRT-3595 | | Article URL : | |  | Author Profile View PDF In browser | | Abstract : | | | Quality of work-life is less researched aspect among the transport corporation employees and hence, a need was felt to study the same. While numerous studies have pointed out larger benefits of maintaining good QWL from organisational perspectives, a gap in the existing literature on its importance in determining the acceptance of technology in the work place still exists. In recent times, Transport corporations in Tamilnadu, India have incorporated latest ticketing technologies into the operation such as Electronic Bus Ticketing Machines (EBTM) and On-line ticketing facilities. Hence, an attempt is made to find out the effects of this ticketing technology adoption into the perceived Quality of Work Life in transport corporations. With a survey data comprising 300 drivers and conductors working in transport corporations, the regression results suggest that the perceived QWL significantly depends on both the dimensions of technology acceptance such as EBTM acceptance and Online ticketing acceptance. Also, the perceived QWL is found to be homogenous across different levels of demographic profiles considered in the work and corresponding implications were discussed. | | Keywords : | | - plant bio-morphological and kharif,
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