| Employees play a very important role in building an organization. They have the most significant contribution to be made through their communication skills. Every employee whether manager, clerk, data entry operator , give their invaluable time to the organization. More than 9-10 hours in a day is spent in office work. It becomes mandatory for the employees to share their opinions, views and experiences among their peer group. Employee relations is an important component of human resource management practices followed in all types of industries, private and public. Communications at work place has to be maintained in a sophisticated and decent manner. Employee relations and communications has received the attention of managers in the recent years. With the increase in MNCs, globalisation of the economy has put pressure on the top management to involve employees in decision making and problem solving strategies. The underlying theme of this report is that managing the employment relationship remains central to good HR practice. The emphasis of employee relations continues to shift from institutions to relationships, but employee relations skills and competencies are still critical to achieving performance benefits. The focus now needs to be on gaining and retaining employee commitment and engagement. |