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Article Name : | | LITERATURE REVIEW ON“HEALTHCARE SERVICE QUALITY” AND “HEALTHCARE SERVICE QUALITY AND PATIENT SATISFACTION” | Author Name : | | Ms. Priyanka Sahni | Publisher : | | Ashok Yakkaldevi | Article Series No. : | | GRT-8428 | Article URL : | | | Author Profile View PDF In browser | Abstract : | | A comprehensive literature review to understand the concept of healthcare service quality, determine the factors affecting service quality and identify those that have asignificant impact on the perception regarding quality of healthcare service. | Keywords : | | |
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